Terms of Purchase

All class and membership purchases are final. No refunds or exchanges on class packs or memberships. By making a purchase you agree to terms and conditions.

CANCELLATION POLICY

Clients can cancel or reschedule class reservations with no penalty up to 2 hours prior to class start time. All cancellations 2 hours or less prior to class are considered a late cancellation. 

Class package holders who timely cancel a class will have the class added back to their account for future use. Class package holders who late cancel or no-show will lose their class credit. Those with an Unlimited Membership who late cancel or no-show will be charged a $15 fee.

We’d always prefer you let us know you cannot come rather than no show! Please cancel via the website, app, by calling or texting 615-219-9409, or email hello@howyoga.co

RETURN & REFUND POLICY

All class purchases are final sale, unless otherwise provided by law. Returns and refunds are not offered for any drop in classes, class packs, memberships, gift cards, workshops, trainings, or retail. Unworn, unwashed retail items with tags still attached may be exchanged within 30-days of purchase with receipt.

By agreeing to these Terms, you agree that you will not issue a chargeback for any payment made to Heart of Wisdom Yoga, including incidental  late-cancel and no-show fees, as you are fully aware of this Refund Policy and voluntarily consenting to it. Should you attempt to issue a chargeback, you may lose access to the services.

TRANSFERS

All drop in classes, class packs, memberships, workshops, and trainings are to be used by the purchaser / account holder and are non-transferable. They cannot be shared between multiple clients,  and can only be used by the original purchaser / account holder.

INTRO OFFER 

The Intro Offers are offered to new clients only, on a single-use basis. Those found in violation of this offer will lose access. All classes booked via the Intro Offer are subject to all Heart of Wisdom Yoga late-cancel and no-show fees; a valid up to date credit card on file must be maintained in your account for incidental billing purposes. 

MEMBERSHIPS

Monthly unlimited memberships auto-renew monthly on the purchase date, using the original payment method. Members must have an electronic purchase method (card or ACH debit) on file. If you would like to update your payment method, request a membership pause, or cancel your membership, please email us at hello@howyoga.co and we will review your request.

You may cancel your Membership either in your account, via email, on in-studio,  prior to your next billing date. 

Pauses to Memberships can be granted for a minimum of 1-month, at studio’s discretion for a variety of reasons including medical requests, family emergencies, and financial hardships.

CONTENT RELEASE

You consent to be photographed, videotaped and/or recorded while participating in an activity or service at Heart of Wisdom Yoga, and that such photography, videotaping and recording, including your name, may be used for any lawful and reasonable business purposes of Heart of Wisdom Yoga in any and all media formats, including, without limitation, television, radio, and digital media formats, including the Internet, without the payment of any consideration.

EMAIL AND TEXT CONSENT

You understand that Heart of Wisdom Yoga may use the personal data which you voluntarily provide, such as your email address and phone number, for the limited purposes of contacting you to communicate information about the business, your participation in activities and services, and promotional materials. 

GOVERNING LAW:

These Terms shall be governed by the laws of the State of Tennessee, without regard to applicable conflicts of law provisions or the principles of comity. These Terms and the Liability Waiver are intended to cover all claims in connection with and/or arising out of the undersigned’s  participation in an activity or service with Heart of Wisdom Yoga.  Should any claims be deemed not to be covered, the undersigned agrees that all legal claims he or she wishes to pursue against the Heart of Wisdom Yoga shall be brought on an individual basis only and through confidential, final and binding arbitration before a private and impartial arbitrator (conducted in accordance with current AAA Arbitration Rules & Procedures). You the undersigned waives your right to commence, or be a party to, any class or collective claims or to bring jointly with any other person any claim against the Heart of Wisdom Yoga.